Home

Home is the first screen you see when you sign in and the first entry in the side menu. It sums up your organization at a glance: whether everything is going well, what needs your attention and what has gone out. What it shows is the latest that was checked, published or charged. If your access is limited to some channels, on Home and in Published posts you only see what belongs to those channels.

12 minute read

On this page

In the header are Create offer and, on the plans that have a queue, View the queue.

A newly created organization

If you still need to set up the bot (or the WhatsApp number) or the first channel and have not published anything yet, instead of Create offer you will see the Help button. In the verdict's place will appear the steps of the setup assistant with the button to start it, the Your first offer card and the notice to confirm your email if it is still pending. If a payment needs your attention (a rejected charge or a process left half-done), its row appears below the steps. If the bot or the WhatsApp number fails later on, Home tells you in a row of the verdict.

  1. The verdict: “All set”, or what needs your attention, with Check now.
  2. The cards: Publication queue, Automatic publishing and Plan and usage.
  3. Channels: each one with its status and when it publishes.
  4. What has already gone out this month, day by day.
  5. Create offer and View the queue, in the header.

The verdict

At the very top, one of two:

  • All set, with the why: how many channels can publish, what is connected and when it was last checked (“All 3 channels can publish · Telegram and Amazon connected · checked 12 minutes ago”).
  • Needs your attention, with how many blocks and warnings there are and one row per cause —first what stops publishing, then the warnings— and at most four rows. If there are more, “And N more warnings” leads to Settings.

Each row explains what is happening and what it affects, with a button straight to where it is fixed. If you do not have permission for that setting (for example, only the owner can change the bot or the number), you will see “Whoever administers the organization fixes it” instead of the button.

Check now checks whether it is possible to publish to each channel (with the bot on Telegram and with the number on WhatsApp), just as in Channels, and shows the result in Home. It only appears when you have at least one channel and there is a saved bot (or a linked number, if you only publish on WhatsApp).

What stops publishing (in red):

Row What it means Button
Confirm the email to publish The owner has not confirmed their email: nothing goes out, neither by hand nor from the queue. Resend the email
The last charge could not be made The fee was declined or needs your authorization. You keep the plan until the date it gives; after that the organization moves to the free plan (an extra one is frozen). Resolve the payment
This month's publications are used up You have reached the monthly limit of publications: nothing goes out until the 1st. See the plans
You have no channel to post in Without a channel nothing goes out. Create channel
No bot is connected / Telegram rejects the bot There are Telegram channels and the token is missing, or Telegram does not accept the saved one. WhatsApp channels keep publishing with the number. Connect the bot / Check the bot
Nothing is connected to publish with The organization has no bot or WhatsApp number and does not use Telegram channels: “Connect a Telegram bot or link a WhatsApp number”. Above, the verdict says “No bot or number connected”. Open Connections
The WhatsApp number is not linked / The WhatsApp number is disconnected You have WhatsApp channels and the number is not linked or has disconnected: nothing goes out on them until it is linked. Telegram channels keep publishing. Link number / Link again
“Channel” cannot publish The bot (or the number, on WhatsApp) no longer administers the channel, has no permission to post or has left it; it says how many messages are waiting. If the channel is a WhatsApp one, see also If the number disconnects. Check the channel
Amazon (or AliExpress) rejects the credentials The search profiles of that store cannot search. Check Amazon

The warnings (in amber):

Row What it means Button
N channels not checked “No response on the last check”. See the channels
The region and time zone are still to be confirmed The last step of the initial setup. Confirm
The payment was not finished The bank never got to authorize it; you stay on the free plan (an extra one stays frozen). Finish the payment
We cannot read your subscription This is on our end and we're already looking into it, so you don't need to do anything. Meanwhile, the organization runs on the free plan limits (if it's an extra organization, it's frozen). See the subscription
The automatic recharge could not be charged Purchased credits are not topped up until it is sorted out. Check the recharge
N inactive affiliate rules Their store stopped being active: the links of those rules go out without commission. Review
The subscription is cancelled on … After that the organization moves to the free plan (an extra one is frozen), without deleting anything. See the subscription

The cards

Card What it says
Publication queue How many messages are waiting and in how many channels, when the next one goes out (“The next one goes out today at 18:30”) and when it empties. If something stops anything from going out, it says so here, with a Stopped or Paused chip; and if a channel with messages has its queue paused, it says how many are waiting in it before the time the others empty. With the queue empty it reminds you that automatic publishing fills the gaps.
Automatic publishing How many search profiles are searching and why the rest are not: used up until an hour, or without access to a store. Active, Stopped or Off chips.
Plan and usage Your plan and a bar for each limit it has: publications in the month, credits spent, channels and people. The publications bar turns red when the month's publications are used up, and the credits bar turns amber when the credits run out. And, at this pace, whether the credits last until they reset (“At this pace the plan's credits run out on Oct 24, before they reset on Nov 3”). A frozen extra one says Frozen instead of the plan and says nothing about credits.
Upcoming publications The next five from all your channels, with time, photo, title, store, discount, who queued it and the channel. Those that go out at the same time in several channels are in a single row that unfolds. Those that are not going to go out —stopped channel, paused queue, WhatsApp number not connected— go at the end, dimmed, with the reason. It only appears with something in the queue.
Channels Each channel with its status and when it publishes: “18:30 · every 45 min”, “Queue paused”, “Stopped · the bot is not an administrator”, “Not checked”, or “Does not go out until it is resolved” if something prevents it, such as a disconnected WhatsApp number. With more than five, how many publish, the exceptions and the ones waiting the longest.
Published posts A bar for each day of the month, how much was automatic and how much by hand, how much has gone out today and who has published.

On the free plan, the queue and automatic publishing send nothing on their own: their cards explain what they do and from which plan they are included (“With Solo”), with a link to the plans page. Each channel says “Publishes by hand” instead of its pace and of what it has in the queue.


Published posts

View published posts, in the last card, opens the list of everything that has reached a channel, most recent first and fifty at a time. The link appears as soon as something has been published; until nothing has, the card says “Your published posts will appear here”.

Each row shows the channel, the time, who sent it or whether it was automatic, where it went out from (Create offer, Publication queue, Automatic publishing, Manual handling or Telegram bot) and the View on Telegram button, which opens the message in the channel. On a WhatsApp channel the button becomes View on WhatsApp and opens the channel, because WhatsApp offers no links to individual messages.

At the top it says how many there are. To reach something from weeks ago, filter by Month —only those with publications appear— or by Channel, if you have more than one.

It is recorded from the day Home arrived: what was published before does not appear.


The menu

The side menu takes you from one section to another. On a wide window it is always in view, on the left; on a narrow one, a tap away, as On a narrow screen explains. Top to bottom:

  • Logo and name: they lead to Codingram's public home page. To come back to the application, press Open app at the top right.
  • Active organization, only if you work in more than one: the one that governs everything else, channels included. Collaborators and permissions explains it.
  • Active channel, only if you have more than one channel: the active channel is the one used by Create offer, the two editors, the queue and automatic publishing. A channel missing its Telegram ID carries the note “no ID”. Channels explains it.
  • The sections: Home, Create offer, Template editor, Image template editor, Publication queue, and Automatic publishing. Below a dividing line are Support, Help, What's new, and Settings. If you have technical administration permissions, you will also see Admin.
  • At the foot, the theme and Sign out.

The section you are in is marked; “Published posts” counts as part of Home.

The theme. The row says the one you see —Dark theme or Light theme— and pressing it switches to the other. Until you change it for the first time, the application follows your system's theme, even if it changes mid-session; from then on your choice is saved in that browser, so on another device it may look different.

What is only yours —the email, the password, the language— is in Settings › My account; each person's language is explained in Access and account.

Support, Help and What's new

  • Support opens your tickets, to write when something does not work or you cannot find how to do something. Next to Support, a number says how many of your tickets have a reply you have not read yet. Support explains it.
  • Help is this Help centre. The search finds specific sections as well as chapters, and after them the blog articles that talk about what you search: type a few words, even without accents, and press a result to open it directly at that section. You can also read it without an account: when you press a section title, the link updates in the browser's address bar so you can share it. Content is displayed in the language you select in My account › Language or, if you visit without an account, with the button at the top right or in Language in the footer. If a page is not yet translated, it is shown in Spanish.

    Help for each screen is the button next to its name. It shows the help sections that explain that screen and opens them in a new tab so you do not lose unsaved changes. On Home, the menu also includes Guided tour, which opens the welcome tour.

  • What's new tells what has changed in each version; All versions lists them with their date. A fix release is read alongside the one it fixes: when you open 1.3.1 you see its changes and, below them, those of 1.3.0. Next to What's new, a number says how many versions have come out since the last time you opened them, and it clears when you open them. It can also be read without an account, from What's new in the website's footer.

The welcome tour

A guided tour shows you where everything is: the verdict, the menu sections, and the button on each screen. On a narrow screen, the tour opens the menu while highlighting the sections and closes it again when finished.

It never opens on its own. Open it whenever you like from the button on Home with Guided tour, or at the end of the setup assistant with Start the tour. While Home still shows you the setup steps, it is not available yet.

On a narrow screen

When the window has no room for the menu and the content at once, the menu waits off-screen, on the left. The button at the top left, next to the screen's name, brings it out, and when you open it the active organization and channel are at the very top.

To close it, press outside the menu, the same button, or Escape. Choosing a section closes it by itself.

Opening the menu on mobile and choosing a section

On the screens you reach from another one —a Settings section, a ticket or the one for opening a new one, the manual handling of a profile and “Published posts”— that spot belongs to the back arrow, which takes you to the screen you came from; the menu opens from there, one tap away.

Keyboard and reduced motion

Keyboard and accessibility

  • The first jump with the tab key is Skip to content, so you do not have to go through the menu every time.
  • When you open the menu on a narrow screen, focus goes into it; when you close it, focus returns to the button that opened it.
  • If you have asked your system to reduce motion, the menu opens and closes without animation.
  • Dialog windows close with Escape.
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